My Account Cart

Customer Service

Shipping & Delivery
Any order with a total of £150 or more is eligible for FREE next day delivery through the UK mainland. PLease see below for all other items and locations:

Consumables (Inks & Media) under £150.00:

UK Mainland - Next Day delivery £6

NI, Scilly, IOM – 48 hr delivery at £15.00 per kilo

Jersey & Guernsey – 72 hr delivery at £18 per kilo

Mainland UK Highlands & IOW – 48 hr delivery at £6

Hardware (Printers, Scanners, etc):

UK Mainland - Next Day delivery - FREE

NI, Scilly, IOM – Please call us on 01283 716350

Jersey & Guernsey – Please call us on 01283 716350

Mainland UK Highlands & IOW – Please call us on 01283 716350

Wacom Tablets:

UK Mainland - Next Day delivery - £9.99

NI, Scilly, IOM – Please call us on 01283 716350

Jersey & Guernsey – Please call us on 01283 716350

Mainland UK Highlands & IOW – Please call us on 01283 716350

 

For any other delivery enquiries please call 01283 716350 or email supplies@architab.co.uk


Privacy & Security

This notice describes our privacy policy. By visiting our site, you are accepting the practices described in this Privacy Notice.
The information we learn from customers helps us personalize and continually improve your shopping experience at our site. Here are the types of information we gather.
We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses our site. Scroll to the bottom of this page to see examples of the information we receive. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at our site if we cannot recognize you, we want you to be aware that these tools exist.
To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from our site if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this by selecting unsubscribed in the newsletters menu.
For reasons such as improving personalization of our service (for example, providing better product recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.
Cookies are alphanumeric identifiers that we transfer to your computers hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as automatic login and permanent shopping carts for storage of items in your Shopping Cart between visits.
The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of our site's coolest features, and we recommend that you leave them turned on.
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only with the subsidiaries our site controls and as described below.
We do not share any information about you with any other business only companies affiliated with our site. 
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Sometimes we send offers by fax or email to selected groups of our site's customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your account newsletter preference as that is how we will send out our promotions.
We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of our site, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
We work to protect the security of your information during transmission by using an SSL Secure Server. This encrypts the pages on our website, including information you send to us, such as your Credit & Debit Card details. Any information you enter cannot be intercepted by a third-party.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Our site gives you access to the following information about you for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our Web site evolves.

Returns & Replacements

Enquiries call: 01283 716350

You have the right to cancel your order within 7 working days from delivery. You must notify us by phone of your intention to cancel within 7 working days from delivery. On notification we will issue a returns number that must be qouted on the paperwork when returning the goods.
Goods must be returned AS SOLD in original packaging with all accessories, components and options.
Goods must be AS NEW, complete and unused and must be re-packaged as received.
Goods must be returned within 14 days of authorisation. We will be unable to accept returns of unwanted and non-faulty goods after 14 days.
We are unable to accept returns on goods for SPECIAL ORDERS made to your own specification.
PLEASE NOTE: Returns cannot be accepted without prior authorisation and a returns numbers. The returns authorisation is valid for 7 days only.

Full refund of the cost of the goods is wholly conditional upon the above conditions being met and the refund authorised only after a full inspection of the goods by our Returns department to check for completeness and correct product return.
Goods received back complete as NEW and unused and in original box and packaging including all accessories and in a re-sellable condition: You will be refunded the full invoice amount less cost of delivery.
Goods received back complete as NEW and unused and in original box and packaging but with accessories missing: You will be refunded the full Invoice price - less delivery charges and cost of accessories.
Goods received back not in a re-sellable condition: We are unable to accept these back under the above terms and the goods will be returned back to you and the cost of delivery charged to your account.

Please return items under the Policy above to:

archiTAB Solutions limited
19 Main Street
Barton Under Needwood
Staffordshire
DE13 8AA

Ordering
Online:
One finding a product you like enter the number of products you wish to purchse and select "Add to Cart". You can view your "Cart" at any time and remove items simply by selecting the "trash can" icon next to the item. You can change the quantity of any otems listed in your cart. Select "Update Shopping Cart" after any changes. Once you have selected the items required enter your post code for delivery costs and the select "Proceed to Checkout". Then check in as a guest, register or if you are a returning customer select login. Then enter your email address and password. Proceed with delivery information and payment method.
By Phone:
Simply call us on 01283 716350 between the hours of 9am and 5pm and tell us what you would like to order. We accept Visa, Mastercard.....

Payment, Pricing & Promotions
Payment is taken securely by the HSBC Globaliris payment system. We do not store your card details.
Cheques are also accepted made payable to archiTAB Solutions Limited.
We do not accept Paypal or Google Checkout.

Viewing Orders
View any orders placed by loggin in to your archiTAB Supplies account and click on My Orders. CLICK HERE.

Updating Account Information
Your account details (Billing\Delivery Address; email address; Password; subscription to newsletters) can be updated by loggin in to your archiTAB Supplies account. CLICK HERE.